Winter season 2020/21 - Skiing area Kappl

COVID-19 Compliance

This page is continuously updated (as of: 29. October 2020).

We are delighted to welcome you to ski and snowboard in Kappl again from 18 December 2020. 

What we do for you:

  • Information columns and signs point out our Covid-19 compliance guidelines at the access points to our transportation facilities, in the cable car cabins and the restaurants.
  • When buying a ski pass, we will give you a multifunctional scarf at no cost, which can be used as a filtering face-piece (FFP). Wearing a filtering face-piece is mandatory in the areas with corresponding signs (also see below).
  • A reduction of the highest number of persons allowed in the cable car cabins or the chairlifts is not legally mandatory. Permitted capacities will, however, not be fully utilised if the ridership is accordingly low. In cable car cabins and when riding on chairlifts and lifts, wearing FFPs is mandatory.
  • All cable car cabins (Diasbahn) are disinfected by us several times a day. When doing so, we apply a long-lasting mist of fine droplets, using special cold fogging devices. Within one minute, this eliminates 99.99% of viruses, bacteria and spores on the treated surfaces. The active ingredient does not leave behind any residue after usage, is 100% biodegradable, non-toxic, pH-neutral as well as skin- and eye-friendly.
  • In ski buses as well as in the first aid stations, but also in our WC-facilities and elevator cars, surface / room air disinfection measures are also carried out daily. Here, too, we rely on disinfection using the aforementioned ULV-cold fogging machines.
  • At our cable car facilities and in the mountain restaurants we have installed sufficient hand disinfection facilities for you.
  • In the mountain restaurants we pay attention to the minimum distance between tables and seating facilities as prescribed by the authorities. In addition, we have installed new partitionings in the seating areas and adapted and expanded hygiene measures in the free-flow areas. 
  • All our food / drinks menus are provided in digital form. These can be accessed using our new Kappl App or via QR-Code directly in the mountain restaurants and cable car cabins of the feeder facilities.
  • The Bergbahnen Kappl AG is purposefully intensifying a number of cleaning activities. This applies, for example, to the cleaning and/or disinfection of the tables/bar areas in the mountain restaurants as well as to handrails, doorknobs and sanitary installations. 
  • The tobogganing evenings will take place under strict observance of the applicable safety precautions. 
  • All staff will be tested for Covid-19 before starting work for the first time. For those who are in contact with customers, occasion-related follow-up tests will take place, whereby ongoing testing opportunities are available.
  • Staff who have contact with guests (gastronomy, cable car and rescue sections) are instructed to wear FFP. 
  • We expressly reserve limiting the number of persons for the Skiing Area Kappl.


  • The tables are separated with panes of glass.
  • The free flow area is also separated from the food with glass.
  • There will no longer be a salad buffet - salads will only be ready-made and packaged.
  • Bread and cutlery are now only available hygienically packaged.
  • Sufficient hand disinfectant will be available.
  • Our staff wears at all times a filtering face-piece and are regularly tested for Covid-19.
  • There will be no bar this year.
  • The tables on the terrace are set up 1.5 m apart.
  • We disinfect our restaurants several times a day. We use special cold misting devices to apply a long-lasting, floating droplet mist. This eliminates 99.99% of viruses, bacteria and spores on the treated surfaces within one minute. The active ingredient leaves no residue after use, is 100% biodegradable, non-toxic, pH-neutral and skin and eye-friendly.
  • The Sunny Mountain experience gastronomy at the storage pond Dias 1 (when getting off the yellow conveyor belt) is also open this year.
  • Of course, all surfaces and the entire restaurant are regularly cleaned and disinfected.
  • This year, the ski courses take place from 10 a.m. to 11:30 a.m. and from 12:30 p.m. to 3 p.m..
  • This means that all participants in the ski school can already go to lunch at 11:30 a.m. and at this time the restaurant is still empty and sufficient distance can be maintained.
  • All lunch breaks of the ski school have been shortened to one hour to ensure that the restaurant is available to all other guests at 12:30 p.m. and that there are no crowds.
  • There will be no lunchtime supervision in the ski school this year - the legal guardians have to go out to lunch with their children.
  • We will use various information channels to draw the attention of all other guests who are not attending a ski course to the fact that they should not go to lunch until 12:30 p.m. in order to avoid large crowds.
  • The restaurant manager can limit and control the free flow area if there are too many people in the restaurant at once.

What you can do to ensure safe social interaction and thus protect your fellow skiers:

Please always carry a filtering face-piece and use it when the minimum distance to other persons as required in each case cannot be observed.

In these areas, wearing an FFP (multifunctional scarf, protective mask,...) is mandatory:

  • at the ski pass sales point of the cable cars
  • in the access area of all cable cars (pay attention to the markings)
  • in the station, entry / exit area as well as during the ride with the cable cars (gondola/chairlifts, chairlifts, T-bar lifts)
  • when using the conveyors ( practice area)
  • In the mountain restaurants (wearing FFP is not required at the tables themselves)
  • when using the WC-facilities
  • in the ski shop / ski depot
  • in the ski bus

Please keep sufficient distance to unknown persons.
If possible, the minimum distance should also be maintained in the cable car cabins.

Please ventilate the cable car cabins during the trip if necessary.

Observe the general hygiene rules and wash your hands regularly. In the cable car station and the mountain restaurants, disinfectant dispensers are available for you.

Please do not leave behind your used protective mask or handkerchiefs in the cable car cabins, but instead dispose of these probably. Garbage bins can be found in the station areas.

Please follow the conduct recommendations and instructions from our staff on duty, in particular also those with regard to the applicable hygiene regulations.

If possible, use contactless payment methods.

If you are showing any symptoms of a possible COVID-19 infection (fever, cough, sore throat, loss of taste/smell, ...), please remain in your accommodation and immediately contact the reception of your accommodation provider or a doctor.

Please practice personal responsibility and thus protect your health and that of those around you. Install and activate the new Kappl App and thus help to optimise “contact tracing”. This ensures you will always receive the latest information.


Respect our health/hygiene compliance, enjoy your holidays and have a great time.

We continuously evaluate the situation and adapt our Covid-19 Compliance with regard to any changes in legal or official requirements.